Patients are transforming from passive recipients of healthcare services to active participants in their own health (TGT, CVS, WMT)

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US Patients Are Foregoing Traditional Hospital Services for Urgent and Retail Care ClinicsBusiness Insider Intelligence

The consumerization of healthcare — a fundamental shift in patients’ preferences, behaviors, and demands around healthcare services — is threatening hospitals' bottom lines. For the first time, patients are transforming from passive recipients of healthcare services to active participants in their own health. They're flocking to online review sites to choose which doctor to see, skipping hospital visits in favor of a health clinic in their local CVS, and aren't afraid to ditch providers that don't offer them an engaging experience.

See the rest of the story at Business Insider

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SEE ALSO: Top 5 Healthcare Startups & Digital Health Tech Disruptors in 2018



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