Business-class offerings from Asian and Middle Eastern airlines took the top six spots in the Skytrax rankings which are compiled using feedback from over 350 airlines from travelers representing over 100 countries.
Here's a closer look at airlines with this year's 10 best business-class offerings in the world, according to Skytrax.
10. Turkish Airlines
Turkish Airlines operates a fleet of more than 450 narrow and widebody airliners, including the Airbus A321neo, the Airbus A350, and the Boeing 777, with various business layouts.
The Istanbul-based carrier also won the Skytrax award this year for best business class catering in the world and best airline in Europe.
9. EVA Air
EVA Air is a subsidiary of container shipping giant Evergreen Group. The Premium Laurel business class on board the Taiwanese carrier's widebody fleet offers lie-flat seats and 15.4-inch entertainment screens.
8. Delta Air Lines
The DeltaOne business class is available on the Atlanta-based airline's widebody fleet for long-haul flights.
DeltaOne is the top-rated business class in North America.
7. Air France
Air France has the highest-rated business-class product in Europe. The French national carrier also won awards for the best airline in Western Europe and for best first-class catering.
6. Hainan Airlines
Hainan has consistently been China's highest-rated carrier and the only one of the country's four major airlines not owned by the Chinese central government.
Hainan operates a fleet of over 100 aircraft, including the Boeing 737, 787 Dreamliner, and the Airbus A330.
5. Cathay Pacific Airways
Hong Kong's Cathay Pacific operates a fleet of more than 150 passenger aircraft, primarily widebody jets such as the Airbus A330, A350, and Boeing 777, with lie-flat business-class cabins.
Japan's All Nippon Airways offers a variety of business-class products across its widebody fleet led by its fully enclosed suite called "The Room" on board its Boeing 777-300ERs.
2. Singapore Airlines
Singapore Airlines's business class is a stalwart at the top of the annual Skytrax rankings. In addition to being named the second-best airline in the world, Singapore also picked up honors for the world's best cabin staff and the world's best first-class cabin.
1. Qatar Airways
Qatar Airways isn't just the highest-rated business class carrier; it's also the best airline in the world according to travelers surveyed by Skytrax.
Qatar's top business class offering is the Qsuite business class, which is found onboard its latest Airbus A350 and Boeing 777 widebody jets.
“Jidoka” is a new one to me. TRI (Toyota Research Institute) CEO Gill Pratt described the concept as “Automation with a Human Touch.” The anglicized version of the notion is “Autonomation” — both are modified forms of “ automation,” in their respective languages. The word was originally applied to Toyota’s Production System, highlighting the need for human participation in the process. Quoting from Toyota here: Employing Jidoka principles throughout the production process is a vital element of the Toyota Production System, forcing imperfections to be immediately addressed by self-inspecting workers and thereby reducing the amount of work added to a defective product. Some automated machines can also function in the detection process, allowing human operatives to only be engaged when alerted to a problem. It’s a nice sentiment — a kind of harmony between robots and humans that ultimately plays to their respective strengths. There is, of course, a very real question of how fundamen...
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